Shipping policy

Free Shipping  

Expedited deliveries are also available, for an additional charge.

Additional Shipping Zones

Standard & expedited deliveries available.

• Albania
• Bosnia and Herzegovnia
• Moldova
• Montenegro
• North Macedonia
• San Marino
  
• Vatican City

Shipping Price & Lead Time Calculator

Shipping price & lead time can be calculated during checkout using the "Shipping rates calculator" tool.

Duties

Any duties and additional fees are the sole responsibility of the customer.

How are shipping times calculated?

Shipping times are estimates starting from the time the order is fulfilled, not from when the order is placed.

We try to communicate shipping times which are, to the best of our knowledge , accurate. We update times when we become aware of any changes, however, we have no control over any unforeseen delays during shipping, therefore cannot be held liable if any delays occur. 

Shipping Times for Special Orders 

Shipping times for special orders i.e. variations, large quantities, special options & colours etc. are estimated on an individual basis and will be communicated during the quotation process.

Shipping Times and Costs for "Made to Order" items

Some specialised or configurable items may not be in stock and may have an extended lead-time. Shipping times and costs are calculated on an individual basis and communicated on the product page and during checkout.  

Large shipments & General inquiries 

For very large shipments where the cost and lead time cannot be automatically calculated, or for shipping to a location not listed, please contact us via E-mail.

For questions or inquiries, please contact info@mracek.co