Privacy policy
General note and mandatory information
Designation of the responsible body
The person responsible for data processing on this website is:
Ark Licht UG
Stepan Mracek
Ludwigstraße 39
64367 Mühltal
Germany
The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g. names, contact details, etc.)
Revocation of your consent to data processing
Only with your express consent are some data processing operations possible. A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.
Right of appeal to the competent supervisory authority
As a data subject, you have the right to complain to the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority with regard to data protection issues is the State Data Protection Commissioner of the federal state in which our company is located. The following link provides a list of the data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Right to data transferability
You have the right to have data, which we process automatically on the basis of your consent or in fulfilment of a contract, handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.
Right of access, rectification, blocking, erasure
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. In this regard and also for further questions on the subject of personal data, you can contact us at any time using the contact options listed in the imprint.
The data will be deleted as soon as it is no longer required for the purposes of collection.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.
Server log files
In server log files, the provider of the website automatically collects and stores information that your browser automatically sends to us. These are:
- Visited page on our domain
- Date and time of the server request
- Browser type and version
- Operating system in use
- Referrer URL
- Host name of the accessing computer
- IP address
This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Hosting
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services as well as technical maintenance services which we use for the purpose of operating this online offer.
For this purpose, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors of this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer in accordance with Art. 6 Para. 1 lit. f DSGVO in conjunction with Art. 28 DSGVO (conclusion of contract processing agreement).
Data transmitted to servers in non-EU countries
If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this is done in the context of using the services of third parties or disclosure or transfer of data to third parties, this will only take place if it is done to fulfil our (pre-)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we will only process or transfer the data in a third country if the special requirements of Art. 44 ff. DSGVO. This means that the processing is carried out, for example, on the basis of special guarantees, such as the officially recognised determination of a level of data protection corresponding to that of the EU (e.g. for the USA through the "Privacy Shield") or compliance with officially recognised special contractual agreements.
Data transmission upon conclusion of contract for the purchase and dispatch of goods
Personal data will only be transferred to third parties if necessary, in the context of the contract. Third parties can be, for example, payment service providers or logistics companies. A further transmission of the data does not take place or only if you have expressly agreed to it.
The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Registration on this website
You can register on our website to use certain functions. The transmitted data is used exclusively for the purpose of using the respective offer or service. Mandatory data requested during registration must be provided in full. Otherwise we will refuse the registration.
In case of important changes, for example for technical reasons, we will inform you by e-mail. The e-mail will be sent to the address given during registration.
The data entered during registration will be processed on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing already carried out remains unaffected by the revocation.
We store the data collected during registration for the period of time you are registered on our website. Your data will be deleted if you cancel your registration. Legal retention periods remain unaffected.
Contact form
Data transmitted via the contact form will be stored including your contact data in order to be able to process your enquiry or to be available for follow-up questions. These data will not be passed on without your consent.
The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing operations already carried out remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you request us to delete it, revoke your consent to its storage or until there is no longer any need for data storage. Mandatory legal provisions - in particular retention periods - remain unaffected.
Newsletter data
To send our newsletter, we need an e-mail address and a first and last name from you. A verification of the given e-mail address is necessary and you have to agree to receive the newsletter. Additional data is not collected or is voluntary. The data will be used exclusively for sending the newsletter.
The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. For the revocation, an informal notification by e-mail is sufficient or you unsubscribe via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
Data entered to set up the subscription will be deleted in case of cancellation. If these data have been transmitted to us for other purposes and elsewhere, they will remain with us.
Cookies
Our website uses cookies. These are small text files that your web browser stores on your end device. Cookies help us to make our website more user-friendly, effective and safer.
Some cookies are "session cookies." Such cookies are deleted automatically after the end of your browser session. On the other hand, other cookies remain on your terminal device until you delete them yourself. Such cookies help us to recognise you when you return to our website.
With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when you close the program. Disabling cookies may result in limited functionality of our website.
The setting of cookies, which are necessary for electronic communication processes or the provision of certain functions desired by you (e.g. shopping basket), is based on Art. 6 Para. 1 letter f DSGVO. As operators of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these will be treated separately in this data protection declaration.
Data correction
You can use the link below to update your account
Data portability
You can use the links below to download all the data we store and use it for a better experience in our online store.
Access to personal data
You can use the link below to request a report containing all the personal information we hold for you.
Right to oblivion
Use this option if you want to remove your personal and other data from our shop. Remember that this process will delete your account so that you can no longer access or use it.
Google Analytics
Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies." These are small text files that your web browser stores on your end device and enable an analysis of website use. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. Server location is usually the USA.
The setting of Google Analytics cookies is based on Art. 6 Para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and, where applicable, advertising.
IP anonymization
We use Google Analytics in conjunction with the IP anonymisation function. It ensures that Google truncates your IP address within member states of the European Union or in other states party to the Agreement on the European Economic Area before sending it to the USA. There may be exceptional cases in which Google transfers the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activities and to provide us with further services associated with the use of the website and the Internet. The IP address transmitted by Google Analytics is not merged with other Google data.
Browser plugin
The setting of cookies by your web browser can be prevented. However, some functions of our website could be restricted as a result. You can also prevent the collection of data regarding your website usage, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plugin accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to our site: Disable Google Analytics. (is this supposed to be a link? )
Details on how Google Analytics handles user data can be found in the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Order processing
In order to fully comply with the legal data protection requirements, we have concluded a contract with Google for order processing.
Demographic characteristics in Google Analytics
Our website uses the "demographic features" function of Google Analytics. It can be used to generate reports that contain information about the age, gender and interests of visitors to the site. This data is derived from interest-based advertising by Google and from visitor data from third parties. It is not possible to assign the data to a specific person. You can disable this feature at any time. You can do this through the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the "Opting out of data collection" section.
Facebook Custom Audiences
Our website uses Facebook Custom Audiences (Pixel/Cookies). The provider is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of Facebook Inc. 1601, Willow Road Menlo Park, CA 94025, USA.
The Facebook Pixel is integrated into our website and tracks and optimizes our own Facebook advertising campaigns. If you have clicked on a Facebook advertisement or when visiting our website, a cookie is stored on your end device with the help of the pixel on our website. These cookies will allow Facebook to match your user data with your Facebook account data.
The automatic advanced matching is a part of the Facebook Pixel feature. This feature allows us to send hashed emails, name, gender, city, state, zip code and date of birth or phone number as additional information to Facebook, if you have provided us with this data and have given your consent for this. This activation enables us to tailor advertising campaigns on Facebook more precisely to people who are interested in our services or products.
The collected data is stored and processed by Facebook and can be used for its own advertising purposes, in accordance with the Facebook data use policy (https://www.facebook.com/about/privacy/). The data can enable Facebook and its partners to place advertisements on and outside of Facebook.
The collected data are anonymous to us and do not allow us to draw conclusions about the user. If you are registered with Facebook, it may assign the recorded information to your account. Even if you do not have a Facebook account or are not logged in when visiting our website, it is possible that Facebook may process and store your IP address and further identification details.
The legal basis for data processing is your consent pursuant to Art. 6 1 (a) GDPR.
You can revoke your consent for data processing by Facebook Pixel for our web domain at any time with future effect by adjusting your preferences in our cookie settings. Furthermore, you can prevent the placement of cookies by adjusting the appropriate settings in your Facebook account at https://www.facebook.com/settings?tab=ads.
Sendinblue
Our website uses Sendinblue as a marketing tool. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.
Sendinblue is a service for managing email addresses and sending messages. We use the service to provide a form for external warranty registration and in this context to send timed emails. The data you enter for the purpose of registration is stored on Sendinblue's servers in Germany. Sendinblue is a German certified provider, which was selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act. You can find more information here: https://de.sendinblue.com/informationen-newsletter-empfaenger/
Detailed information on Sendinblue's privacy policy can be found at https://de.sendinblue.com/datenschutz-uebersicht/.
PayPal
Our website allows payment via PayPal. Provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
If you pay with PayPal, the payment data you entered will be transmitted to PayPal.
The transmission of your data to PayPal is based on art. 6 para. 1 lit. a DSGVO (consent) and art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of revocation.
Klarna
Our website allows payment via Klarna. The payment service is provided by Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.
When paying via Klarna (Klarna checkout solution), Klarna collects various personal information from you. Details can be found in Klarna's privacy policy at: https://www.klarna.com/de/datenschutz/
Klarna uses cookies to optimize the Klarna checkout solution. This optimization constitutes a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. Cookies are small text files that your web browser stores on your end device. Cookies from Klarna remain on your terminal device until you delete them. Details on the use of Klarna cookies can be found at:
https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf
The transmission of your data to Klarna is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of revocation.
Instant bank transfer
Our website allows payment via "instant bank transfer." Provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany.
With the help of the instant bank transfer procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations.
When paying by instant bank transfer, there is a transmission of your PIN and TAN to Sofort GmbH. The payment provider logs into your online banking account, automatically checks your account balance and makes the transfer. An immediate transaction confirmation follows. Your turnover, the credit limit of your overdraft facility and the existence of other accounts and their balances are also automatically checked after logging in.
In addition to PIN and TAN, the transfer to Sofort GmbH also includes payment data as well as data about your person. The personal data includes first and last name, address, telephone number(s), e-mail address, IP address and, if applicable, other data necessary for payment processing. There is a need for this data transmission to determine your identity beyond doubt and to prevent fraud attempts.
The transmission of your data to Sofort GmbH is based on art. 6 para. 1 lit. a DSGVO (consent) and art. 6 para. 1 lit. b DSGVO (processing for the fulfillment of a contract). A revocation of your already given consent is possible at any time. Data processing operations in the past remain effective in the event of revocation.
Details of payment with immediate bank transfer can be found under: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/
Google AdWords and Google Conversion Tracking
Our website uses Google AdWords. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
AdWords is an online advertising program. As part of the online advertising program we work with conversion tracking. After a click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies expire after 30 days and are not used to personally identify users. The cookie enables Google and us to recognise that you have clicked on an ad and been directed to our site.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through websites of AdWords customers. Conversion cookies are used to generate conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with conversion tracking tags. However, AdWords customers do not receive any information that allows for personal identification of users. If you do not want to participate in tracking, you can opt out of using the service. In this case, the conversion cookie must be deactivated in the user settings of the browser. In this way, no inclusion in the conversion tracking statistics takes place.
The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f DSGVO. As website operators, we have a legitimate interest in analysing user behaviour in order to optimise our website and our advertising.
Details on Google AdWords and Google Conversion Tracking can be found in the Google data protection regulations: https://www.google.de/policies/privacy/
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Disabling cookies may result in limited functionality of our website.